The publication says an Echo device sent 1,700 recordings from one user to another when Alexa was requested to play back recordings. For some reason, the Echo played back recordings from another user. Speaking to Reuters, the company says: “We resolved the issue with the two customers involved and took measures to further optimize our processes. As a precautionary measure we contacted the relevant authorities.”

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“We’re contacting you to let you know that our website inadvertently disclosed your email address due to a technical error. The issue has been fixed. This is not a result of anything you have done, and there is no need for you to change your password or take any other action.”

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